The Scheduling Coordinator answers appointment calls promptly with courtesy and professionalism, manages patient registrations with attention to detail, and ensures all information is accurately recorded and processed in a timely manner. Maintaining effective communication with patients, scheduling appointments efficiently, and addressing any patient inquiries or concerns is required. The role collaborates with other PT Solutions staff to ensure smooth operations.
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Responsible for maintaining and executing processes to support coach membership program and related products, including membership platform configuration, payment facilitation, digital member benefits/rewards fulfillment, program partner data sharing, and digital experience. Manage USTA Coaching member data and profiles and serve as co-administrator of membership platform.
This position provides core support functions for our CEO & Partners both on a business and personal level. Provides administrative support for the Executive Leadership Team, manages daily and weekly activities, both as a team and independently, and ensures appointment readiness.